Privacy Policy
Our commitment to your privacy
Convise is committed to protecting your privacy and handling your personal data responsibly and transparently. We comply fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all other applicable data protection legislation.
In managing your personal data, we commit to the following:
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All personal data will be collected fairly, lawfully and transparently
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We will always make clear why we are collecting your data at the point of collection
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Any data we hold will be kept accurate and up to date
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We will only collect data that is relevant and necessary for the stated purpose
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Data will be processed only in ways that are compatible with the purpose for which it was collected
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Data will not be kept for longer than is necessary
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Data will be stored securely and protected against unauthorised access, loss or misuse
What personal data we collect
When you interact with the Convise website or contact us about our services, we may collect the following personal data:
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Your name
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Your company name
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Your email address
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Your telephone number
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Any information you choose to include in a contact form or email enquiry
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Technical data including your IP address, browser type, device type and pages visited (collected automatically via Google Analytics)
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Search query data from Google Search Console, which is aggregated and non-personally identifiable
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We do not collect sensitive personal data such as health information, financial account details or identity documents through this website.
How we collect your data
We collect your personal data in the following ways:
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Directly from you, when you complete our contact form, send us an email or enquire about our services.
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Automatically, through cookies and similar tracking technologies when you visit our website. Please see our Cookie Policy below for full details of what we collect and how.
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Through Google Analytics, which collects anonymised data about how visitors use our website including pages visited, time spent on the site and how you arrived at the site. This data is used in aggregate form and does not identify you personally.
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Through Google Search Console, which provides us with aggregated data about search queries that led visitors to our website. This data is not personally identifiable.
How we use your personal data
We use the personal data we collect for the following purposes:
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To respond to your enquiries and provide you with information about our services
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To deliver the services you have engaged us to provide
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To fulfil our contractual obligations to you as a client
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To improve our website and the experience of visitors to it, using anonymised analytics data
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To understand how our website performs in search results using Google Search Console data
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To contact you with information about services that may be of interest to you, where you have given us permission to do so
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We will never sell your personal data to third parties. We will never share your data with marketing companies.
Our lawful basis for processing your data
Under UK GDPR, we are required to identify a lawful basis for processing your personal data. We rely on the following bases:
Legitimate interests: we process data collected through Google Analytics and Google Search Console on the basis of our legitimate interest in understanding how our website performs and improving the experience of our visitors. This processing does not override your rights and freedoms.
Contract: where you have engaged Convise to provide services, we process your data as necessary to fulfil our contractual obligations.
Consent: where we send you marketing communications, we will only do so with your explicit consent. You can withdraw this consent at any time by contacting us.
Legal obligation: we may process your data where we are required to do so by law.
How we share your personal data
We may share your personal data with trusted third-party service providers who assist us in operating our website and delivering our services. These third parties act as data processors on our behalf and are only permitted to use your data for the specific purpose for which it was shared. They are not permitted to use it for their own purposes.
The third-party tools we currently use that may process your data include:
Google Analytics: used to collect anonymised data about how visitors use our website. Google Analytics data is processed in accordance with Google's privacy policy. You can learn more at policies.google.com/privacy.
Google Search Console: used to monitor our website's search performance. Data processed through Search Console is aggregated and non-personally identifiable.
Wix: our website is hosted and built on the Wix platform. Wix processes technical data as part of hosting our website. You can review Wix's privacy policy at support.wix.com/en/article/privacy-policy.
We will never share your personal data with any third party for their own marketing purposes.
How long we keep your data
We will only retain your personal data for as long as is necessary for the purposes for which it was collected.
Enquiry data from contact form submissions is retained for up to 24 months, after which it is securely deleted unless an ongoing client relationship exists.
Client data is retained for the duration of the client relationship and for up to 6 years following the end of that relationship, as required for legal and accounting purposes.
Google Analytics data is retained in accordance with the retention settings configured in our Google Analytics account, which we review periodically.
Your rights under UK GDPR
Under UK GDPR, you have the following rights in relation to your personal data:
The right to access: you have the right to request a copy of the personal data we hold about you.
The right to rectification: you have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
The right to erasure: you have the right to ask us to delete your personal data in certain circumstances.
The right to restrict processing: you have the right to ask us to restrict the processing of your personal data in certain circumstances.
The right to data portability: you have the right to request that we transfer your personal data to another organisation or directly to you, in certain circumstances.
The right to object: you have the right to object to our processing of your personal data where we are relying on legitimate interests as our lawful basis.
The right to withdraw consent: where you have given consent for us to process your data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at janvi.business@outlook.com. We will respond to all requests within one calendar month.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
Third-party links
Our website may contain links to third-party websites. This privacy policy applies only to the Convise website. We are not responsible for the privacy practices of any third-party websites and encourage you to read their privacy policies before providing any personal data.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
This privacy policy was last updated in May 2026.
Cookie Policy
By continuing to use the Convise website, you confirm that you agree to the use of cookies as described in this policy. If you do not agree, please leave the site or adjust your browser settings to block cookies.
What is a cookie?
A cookie is a small text file that is placed on your computer, tablet or mobile device when you visit a website. Cookies are widely used by websites to make them work more efficiently, to improve the user experience and to provide information to the website owner about how the site is being used.
Cookies do not harm your device and cannot be used to identify you personally unless you have provided personal information directly to the website.
If you want to check, change or block the cookies you accept, you can do so through your browser settings. Please be aware that blocking certain cookies may affect the functionality of our website.
Types of cookies
Cookies are either:
Session cookies: these are temporary cookies that are stored only for the duration of your visit to our website. They are automatically deleted when you close your browser. Session cookies do not collect personal data from your device.
Persistent cookies: these remain on your device after you close your browser and are reactivated when you revisit the website. We use persistent cookies through Google Analytics to understand how visitors use our website over time.
Cookies can also be categorised as follows:
Strictly necessary cookies: these cookies are essential for the website to function correctly and cannot be switched off. They are typically set in response to actions you take such as setting privacy preferences or filling in forms. These cookies do not gather information that could be used for marketing purposes.
Performance cookies: these cookies allow us to measure and improve the performance of our website. They help us understand how visitors arrive at our site, which pages are most popular and where visitors spend the most time. All information these cookies collect is aggregated and anonymised.
Functionality cookies: these cookies allow the website to remember choices you have made and provide a more personalised experience. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting cookies: these cookies may be set through our site by third-party services. They may be used to build a profile of your interests and show you relevant content or advertising on other websites. They do not store personal data directly but are based on uniquely identifying your browser and device.
How we use cookies
We use cookies to understand how visitors use the Convise website, to measure the performance of our content and to improve the experience of visitors to the site. Specifically, we use:
Google Analytics: Google Analytics places cookies on your device that collect information about how you use our website, including the pages you visit, the time you spend on the site, how you arrived at the site and actions you take. This information is collected in an anonymised, aggregated form and is used by us to improve our website. Google Analytics data is processed by Google in accordance with their privacy policy.
Google Search Console: Google Search Console does not place cookies directly on user devices. It provides us with aggregated, anonymised data about the search queries that lead visitors to our website and the performance of our pages in Google search results. No personal data is collected through Search Console.
Wix platform cookies: our website is built and hosted on Wix. Wix places certain strictly necessary cookies to enable the website to function correctly. These include session management and security cookies.
Cookies we use
The table below lists the specific cookies currently in use on the Convise website.
Managing your cookie preferences
You can control and manage cookies in several ways.
Through your browser: most web browsers allow you to view, manage, block and delete cookies through the browser settings menu. Please note that blocking all cookies may affect the functionality of our website and other websites you visit. For guidance on managing cookies in your specific browser, visit the browser's help documentation or aboutcookies.org.
Through Google Analytics opt-out: if you wish to prevent your data being used by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Through our cookie banner: when you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time.
Changes to this cookie policy
We may update this cookie policy from time to time as our use of cookies changes or as required by applicable law. Any updates will be posted on this page with a revised effective date.
This cookie policy was last updated in May 2026.
Cookie name | Provider | Expiration | Purpose |
|---|---|---|---|
_ga | Google Analytics | 2 years | Used to distinguish unique users by assigning a randomly generated number as a client identifier |
_gat | Google Analytics | 1 minute | Used to throttle request rate |
_gid | Google Analytics | 24 hours | Used to distinguish users |
ga[ID] | Google Analytics | 2 years | Used to persist session state |
TSxxxxxxxx | Wix | Session | Security and load balancing cookie |
XSRF-TOKEN | Wix | Session | Security cookie used to prevent cross-site request forgery |
hs | Wix | Session | Security cookie |
svSession | Wix | 2 years | Used to identify unique visitors and track sessions |
Terms and Conditions
Please read these terms and conditions carefully before using the Convise website or engaging our services. By accessing or using our website, you confirm that you accept these terms and conditions and agree to be bound by them.
About us
This website is owned and operated by Convise. References to "Convise", "we", "us" and "our" throughout these terms and conditions refer to Convise.
Website: www.convise.co.uk Contact: janvi.business@outlook.com
Use of this website
The information published on this website is provided for general information purposes only. While we make every effort to ensure that the content on this website is accurate, complete and up to date, we make no guarantees or warranties — express or implied — regarding the accuracy, completeness or suitability of any information contained on the site.
You rely on the information on this website at your own risk. Nothing on this website constitutes professional advice and you should not rely on it as a substitute for obtaining professional advice specific to your circumstances.
Intellectual property
All content on this website — including but not limited to text, graphics, logos, images, page layouts and the selection and arrangement of content — is owned by or licensed to Convise and is protected by UK and international copyright and trademark law.
You may not copy, reproduce, republish, download, transmit, broadcast, modify, distribute or make available to the public any content from this website without our express written permission, except for personal, non-commercial use.
Limitation of liability
To the fullest extent permitted by applicable law, Convise excludes all liability for any loss or damage — whether direct, indirect, consequential or incidental — arising from:
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Your use of, or inability to use, this website
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Any reliance you place on the information contained on this website
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Any interruption or unavailability of this website due to technical issues beyond our control
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Any errors or omissions in the content of this website
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Any loss of data or profit arising from the use of this website
Nothing in these terms and conditions limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
Third-party links
Our website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement of those websites or their content. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage you may suffer as a result of using them.
Website availability
We aim to keep this website available at all times but we do not guarantee uninterrupted access. We may need to suspend access to the website temporarily for maintenance, updates or reasons beyond our control. We accept no liability for any loss or inconvenience caused by any such interruption.
Services
These terms and conditions apply to your use of the Convise website. Separate terms of engagement apply to the provision of our services as an Amazon agency. These will be set out in a written agreement between Convise and the client prior to the commencement of any services.
Governing law
These terms and conditions and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms and conditions
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting. Your continued use of this website following the posting of any changes constitutes your acceptance of those changes.
These terms and conditions were last updated in May 2026.
Contact us
If you have any questions about these terms and conditions, our privacy policy or our cookie policy, please contact us at:
Convise Email: janvi.business@outlook.com Website: www.convise.co.uk
